Acceptable Use Policy

Last updated: April 14, 2025

1. Introduction

This Acceptable Use Policy outlines the permitted and prohibited uses of Tankoh Voice services. By using our services, you agree to comply with this policy.

2. Permitted Uses

You may use Tankoh Voice services for legitimate business communications, including:

• Business phone calls and conferencing
• Business text messaging
• Fax communications
• Video conferencing
• Contact center operations

3. Prohibited Uses

You may not use Tankoh Voice services for:

• Any illegal activities
• Spam or unsolicited communications
• Harassment or abuse
• Transmission of harmful content or malware
• Impersonation or misrepresentation
• Interference with other users' services
• Unauthorized access to systems or networks

4. Voice and Messaging Policies

When using our voice and messaging services:

• Do not engage in robocalling without proper consent
• Comply with all telemarketing laws and regulations
• Respect do-not-call lists and opt-out requests
• Do not use services for high-volume autodialing without prior approval

5. Data Usage and Storage

You are responsible for:

• Ensuring your data usage complies with applicable laws
• Obtaining necessary consents for communications
• Properly securing your account credentials
• Managing your stored communications and data

6. Monitoring and Enforcement

Tankoh Voice reserves the right to:

• Monitor service usage for compliance with this policy
• Investigate potential violations
• Take appropriate action against violators, including service suspension or termination
• Report illegal activities to appropriate authorities

7. Reporting Violations

If you become aware of any violation of this policy, please report it to:

Email: abuse@tankohvoice.com
Phone: (877) 477-7267

8. Changes to This Policy

We may update this Acceptable Use Policy from time to time. We will notify you of any changes by posting the new policy on our website.